The Foothill & Middlefield Campus Bookstores have established this policy and are providing it to you so that you can understand the manner in which we use your information and the efforts we use to protect it. We at the Foothill & Middlefield Campus Bookstores are committed to protecting your online privacy.
We recognize the need for consumers to control the use and management of personal information. By personal information we mean information that can be used to identify or contact an individual. This includes a first and last name, a physical address, an email address, or a phone number. You can visit the Foothill & Middlefield Campus Bookstores’ web pages without providing us with this type of information. (Exceptions to this are when you submit a request that we contact you or you submit an on-line order).
If you do choose to provide us with personal information, or if we receive your information from one of our bookstore partners, we may transfer that information within the Foothill & Middlefield Campus Bookstores to an employee in conjunction with your request for information or purchase.
We will only transfer the information to the extent necessary to provide the requested information, service, or product to you. We do not sell or trade your personal information to any party. We do not utilize unsolicited email marketing. You must opt-in to receive information about our upcoming sales events and special promotions.
Please note that the Foothill & Middlefield Campus Bookstores use various technologies to collect information about types and versions of Internet browsers used when accessing our web servers. This information, and information about Internet IP addresses, as well as date and time web pages are visited are stored in various security and traffic logs. We review these logs, using statistical analysis, in an effort to track and predict traffic patterns and estimate resource needs. Unless we have been asked to identify technical problems or we suspect either fraudulent behavior or illegal conduct we do not trace specific user sessions.
The Foothill & Middlefield Campus Bookstore serves students attending college classes and as such is not meant to attract children. We do not intend to collect personal information from anyone we know to be under 13 years of age.
Security and Confidentiality
The Foothill & Middlefield Campus Bookstores take reasonable steps to ensure that your Personal Information is protected. We use industry standard Secure Sockets Layer (SSL) encryption when collecting your data. The Foothill & Middlefield Campus Bookstores utilize Versign™ SSL certificates where SSL is required. In addition, our web site service provider’s data center makes use of multiple levels of redundant firewalls and uses database encryption. Internally, we limit access to Personal Information to those employees who we believe have reasonable need to use the information to provide products or services to you.
We sometimes partner with third parties to provide various services and products. We do not directly share your personal information with any third party vendor. When a user signs up for these services or products with a third party vendor on our site, the user is responsible for providing any personal information requested by the third party vendor. It is also against Foothill & Middlefield Campus Bookstore’s policy to sell or trade Personal Information collected online. Note that, unless legally required to do otherwise, the Foothill & Middlefield Campus Bookstores do not intend to sell or transfer Personal Information to third parties. If legally compelled to release Personal Information to a third party, the Foothill & Middlefield Campus Bookstores may or may not notify customers of such release. Notification will be at the discretion of the Foothill & Middlefield Campus Bookstores and will be based on the nature and conditions surrounding the release of Personal Information.
Consumer notifications may be performed directly by the Foothill & Middlefield Campus Bookstores or by our third party vendors with whom you have chosen to do business. When the Foothill & Middlefield Campus Bookstores perform a notification it will be sent to the email address associated with your account. The Foothill & Middlefield Campus Bookstores will send the email but we cannot guarantee delivery. You are responsible for providing a valid email address and for updating it as your address changes. The Foothill & Middlefield Campus Bookstores may, depending on the importance and urgency of the notification, choose to contact you via telephone or postal mail. When doing so, we will use the phone number and/or address associated with your account or transaction.
If you have any questions about this policy or would like additional information, you may email us at FHbooks@fhda.edu or by postal mail at:
Foothill College Bookstore
ATTN: Privacy Issues
12345 S. El Monte Rd
Los Altos Hills, CA 94022